Delivery Information
We aim to dispatch all items from the warehouse within 1 business day (Mon-Fri).
Once dispatched, below is an approximate guide to shipping times:
STANDARD DELIVERY
[inc Recorded Standard Delivery]
Europe: 3-7 business days
USA / Canada: 7-21 business days
Rest of World: 7-30 business days
(Business day = Monday – Friday)
EXPRESS DELIVERY
Signed Courier Service
UK: Within 2-3 business days
Europe: Within 1-3 business days
Rest Of World: 7-10 business days
(Business day = Monday – Friday)
More about Delivery >>>
Download Delivery
Your download links are on the order confirmation page and emailed to you immediately, or in the case of Preorders, emailed to you on the release day of the product.
More about Downloads >>>
Paolo Nutini Help & FAQs centre
Welcome to Customer Support. Please select a category below to read through the frequently asked questions in case your question already has an answer!
Please note that you can contact the Customer Services team once you have specified your problem through the frequently asked questions.
Select the category you wish to find out more about:
Payment options / details
Select your query type from above and your answer will appear here.
We accept a number of major credit and debit cards: Visa Credit, Visa Debit, MasterCard.
Your card will be charged when your order is placed. It will appear on your bank statement as from
WARNER MUSIC STORE
or
WMIS LTD
For security we do not store customers' card details on our server. This means that you will have to enter your card details each time you place an order. You can however save yourself time by registering to the store to save your billing and delivery address details for next time.
Thank you for your feedback.